The Ups and Downs of Property Management

Yesterday I had to say, "I'm sorry, we can't rent to you." to a couple with a 1 month old living in a hotel on their church's dime. Today, I sat down and signed a lease with another couple, who have been living in a shelter and scrambling like crazy to get everything in order so that they could have a place to live. Emotions run high here, in this place of can we, or can't we make it work.